Terms and Conditions

Effective Date: 24th October2024

Welcome to Grateful Heart Downloads! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms
By using our website, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to these Terms, please do not use our website.

2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

3. Products and Pricing

  • We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or pricing are error-free. In the event of an error, we reserve the right to correct it and notify you.
  • All prices are listed in AUD and are subject to change without notice.

4. Orders and Payments

  • By placing an order on our website, you confirm that you are at least 18 years old or have parental consent to make a purchase.
  • All payments are processed through a secure third-party payment processor. We do not store your credit card information.

5. Digital Downloads

  • All products sold on our website are digital downloads. Once your payment is processed, you will receive a confirmation email with a link to download your purchased products.
  • Due to the nature of digital products, we do not offer refunds or exchanges.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Grateful Heart Downloads and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Limitation of Liability
Grateful Heart Downloads shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.

8. Indemnification
You agree to indemnify and hold harmless Grateful Heart Downloads, its affiliates, and their respective officers, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising out of your use of our website or violation of these Terms.

9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Australia.

10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@gratefulheartdownloads.com